Privacy Policy

At Best Suppliers, we are committed to protecting the privacy, confidentiality, and security of the personal and medical information entrusted to us. This Privacy Policy explains how we collect, use, store, and safeguard information when individuals interact with our platform, services, and prescription verification processes.

Our operations are designed to reflect privacy expectations applicable within Canada and healthcare-related oversight environments shaped by institutions such as Health Canada.

Information We Collect

We collect only the information necessary to operate a prescription-verification and medical dispensing platform. This may include personal identification details, contact information, prescription documentation, and relevant medical or provider information required to verify eligibility and process requests.

Technical data such as device type, browsing activity, and platform usage may also be collected to maintain system security and improve functionality.

How We Use Information

We use collected information to verify prescriptions, confirm eligibility, process orders, communicate with patients and providers, and ensure safe dispensing practices. Information may also be used to improve services, maintain compliance standards, and protect against misuse or unauthorized access.

We do not use personal or medical data for unrelated marketing or resale purposes.

Prescription and Medical Information

Prescription and health-related documentation is handled with strict confidentiality. This information is used solely for verification, approval, and fulfillment purposes. Access is limited to authorized personnel and partners involved in medical review, documentation checks, and secure processing.

We treat medical information as sensitive data and apply additional safeguards to protect its storage and transmission.

Information Sharing

We may share limited information with licensed providers, pharmacy partners, verification teams, or logistics services only when necessary to complete verification, approval, or delivery processes. Information shared is restricted to what is required to fulfill those functions.

We do not sell, rent, or distribute personal data to third parties for commercial marketing purposes.

Data Security

We implement technical and administrative safeguards to protect personal and medical information from unauthorized access, loss, or misuse. These measures include secure systems, restricted access controls, and encrypted communication channels where appropriate.

While we take reasonable precautions to protect data, no digital system can guarantee absolute security. We continually review and improve our safeguards to reduce risks.

Data Retention

We retain information only as long as necessary to support verification, regulatory expectations, operational needs, and record-keeping requirements. When information is no longer required, it is securely deleted or anonymized.

Cookies and Technical Tracking

Our platform may use cookies and similar technologies to improve user experience, maintain session security, and analyze performance. These tools help us understand how visitors use our platform and allow us to enhance reliability and functionality.

Users may adjust browser settings to manage cookie preferences, though some platform features may be affected.

User Rights and Control

Individuals may request access to their personal information, request corrections, or inquire about how their data is used. Where appropriate and legally permitted, users may request deletion of stored information, subject to documentation and compliance requirements tied to medical and prescription records.

Third-Party Services

Some functions may rely on trusted third-party providers such as verification partners, hosting services, or secure delivery systems. These providers are expected to maintain confidentiality and data protection standards consistent with our policies.

We are not responsible for privacy practices on external websites linked from our platform.

Children’s Privacy

Our services are intended for adults and individuals legally eligible to receive prescription treatments. We do not knowingly collect personal information from minors without proper authorization.

Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates take effect once posted on this page, and continued use of our platform indicates acceptance of the revised terms.

Contact and Privacy Inquiries

Questions, requests, or concerns related to privacy, personal data, or documentation handling can be directed to our support team through the contact channels listed on our website. We take privacy inquiries seriously and aim to respond promptly and responsibly.